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My music video stops when the app is not open on my device
Please be sure that you do not have any power-saving modes enabled. If you’re still experiencing this issue, please restart your device and try again.
If you are still experiencing the issue & “Battery Saver” is not turned on, you can attempt to add Music Choice to the “Not Optimized” app list. To add our app to the “Not Optimized” list:
Open the “Settings App”
Select “Battery”
Click on the three dots on the top of the screen and select “Battery Optimization”
Click on “Not Optimized” and select “All Apps”
Uncheck Music Choice OR click on Music Choice and select “Don’t Optimize”
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