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How do I cancel my Music Choice subscription?

This information applies only to the Music Choice TV app purchased through a Smart TV. Customers who receive Music Choice through their cable TV provider do not pay a subscription fee for the core Music Choice service, but only for add-on services. If you wish to cancel your add-on service, please refer to the help section for that specific product.

If you paid for your subscription through Music Choice:

Step 1: Go to Dashboard

Go to from your computer or mobile device. Enter the email and PIN for your Music Choice profile.

Step 2: Subscription Management

Click on ‘Subscriptions’ in the left menu, then select ‘Manage Subscription’. You’ll be taken to the Billing page.

Step 3: Cancel Subscription

Find the Subscription you’d like to cancel and click on ‘Cancel Subscription’. Confirm your cancelation on the next prompt.

You will continue to have access to Music Choice through the end of your current billing cycle.

If you paid for your subscription through a Vizio Account:

Step 1: Sign into your Vizio account at and navigate to ‘Subscriptions & Purchases’.

Step 2: Select ‘Update’ located next to the subscription you’d like to cancel.

Step 3: Next, select the ‘Cancel’ option and click on ‘Update Subscription’. You’ll see a confirmation prompt. Confirm your cancellation by clicking on ‘Update Subscription’.

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